CSM - 2014: Course Description and Exam

ST JOSEPH’S COLLEGE OF BUSINESS ADMINISTRATION

Course on COUNSELLING AND STRESS MANAGEMENT

      I.     Objectives

This course aims at developing professional counselling skills in students by:

• Providing an overview of the counselling processes and techniques.
• Creating a forum for practicing the basic counselling skills.
• Selecting the key areas and situations where management can and should help employees in dealing with performance, absenteeism, tardiness, unacceptable behaviour, etc.
• Understanding stress and dealing with issues related to it. Making stress work for you.  

   II.     Topics Covered: 

1)    Understanding counselling and Intervention in Organizations

a)     Categories, Forms and Types of counsellors and counselling

b)    Simple (RUS, ECILA), Basic (AEES) and professional counseling Skills: SOLER, Paraphrasing & Empathy

c)     Progression in Counselling: 3 steps

d)    Counselling for addiction related issues: 5 A’s

e)     Managerial Counselling (8 steps): performance and disciplinary (CEDAR) and promotion (AIM)

f)     Evaluating Counselling skills: HF/LF and HA/LA 

2)    Understanding stress, stressors and stress reaction:

a)     Stress, Stressor and Stress Reaction

b)    Stages of Stress

c)     Types of Stress and stressors

d)    Stress: Negative copying strategies

e)     Stress in organizations

f)     Stress and Neurotransmitters: Happy Messengers (Endorphins)

g)    Pick-me-up’s and Put-me-down’s

h)    Positive Stress Management : 4 A’s and 5 R’s 

III.        Exam Procedure:

1.     ASSIGNMENT (Home: 15 points): recording and presenting actual transcript of counselling with your comments on key elements of counselling principles & skills exhibited therein (only printed papers accepted). Follow ABC or ITC. That is A) Introduction (I). Skills like SCSC are part of your preparations. B) is the actual transcript (T). C) Your comments (C) and evaluation demonstrating the skills you have employed, the mistakes you might have made. See that you can show many skills and terms you have learned from your class.

2.     WRITTEN (1 hour– 70 points)

3.     CLASS VIVA/ATTENDANCE / PARTICIPATION (15 points) 

IV.     Written Exam: 1 Hour:             

1.     Some mandatory questions; for the rest several to choose from; mostly fill in or short answers and no additional sheets required.

2.       Last moment to submit assignment/project paper (no excuses after): up to 5 minutes before the exam. It must be neatly and simply printed. No covers or art allowed.

PGL: Course Description and Exam Procedure

SJCBA- PGL

UNDERSTANDING OUR PERSONALITIES AND EMOTIONS

 I.     Topics Covered:

 

1)    Structure and Function
2)    Four Factor Theory for success
3)    Personality Theories from Enneagram & Other Schools
4)    Applying Enneagram theories of personality to one’s life and work
5)    Animal/Child, Parent, Adult instincts

6)    Personality & Temperament
7)    Personality & Emotions
8)    Emotional Intelligence
9)    Assertiveness Training
10) Understanding and Managing Anger & Anxiety for success/efficacy
11) Meaning and Direction of Natural Energies: anger, anxiety & fear

 

II.     Exam:                  

a)     ASSIGNMENT (Home -15 points)
b)    WRITTEN (Class – 70 points): One hour
c)     CLASS ATTENDANCE+ PARTICIPATION (15 points)

 

 a)     ASSIGNMENT PAPERof 2 pages max (15 points)

i)      Site an experience / incident / a situation in short max 2 paragraphs
ii)    Analyse this from the point of what you have learned in the class: Personalities, emotions,  behaviours, & theories involved
iii)  Tease out as many elements as you can from your learning applying to the example.
iv)   Your comments on how differently the characters should have acted and why
v)    Printed out neatly

 

(DO NOT try to copy materials from the previous batches or from your classmates.)
 
b)    WRITTEN EXAM: (70 points)

i)      For one hour
ii)    dealing with materials covered in the class: understanding & application
 
c)     ATTENDANCE & CLASS PARTICIPATION: (15 points)

i)      Regular, punctual, disciplined
ii)    Participate in role plays, answer questions correctly
iii)  Able to summarize the gist of the class next day

 

Note: On the first day afternoon you will take the following tests. Log on to http://sjcbapgl.com Click on Enneagram Test. “Click here”. Do all 36 questions. “Score it”. Enter the results on the score sheet given to you. You must bring that sheet along with you for the exam. 

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